Banks send Wonga-style legal threats to customers

clock • 2 min read

High street banks are using Wonga-style bullying letters to chase customers for payments.

Barclays, Lloyds, Halifax, RBS and HSBC are among firms who have sent customers letters that look like they are from outside firms when they are not, the Daily Mail reports. The letters appear to be designed to put pressure on customers by making them believe requests for debt repayments have been passed on to third parties. Energy giant Scottish Power and Anglian Water, which supplies families in the East of England, are also using the letters. A major row erupted last week when it was revealed that payday loan giant Wonga had made up the names of two firms to harass people who we...

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