Pension transfers: Transparency vital in push to raise standards

Are you a glass half full or half-empty kind of person? Years of facing the same stubborn issues and repeating well-worn arguments mean that, as an industry, I suspect most of us probably fall into the glass half empty camp. Pension transfers are one such topic that sparks a lot of debate. Some of the negativity around transfers is justified of course, thanks to a minority of pension providers out there still clinging to manual processes. But it is possible to shift this perspective to a glass half full, with our recent data showing that by far most transfers in the pensions industry ...