John Moret: Just what is my Consumer Duty?

You can be forgiven if you are feeling a little overwhelmed by the whole subject of value for money and consumer duty following various publications by the Financial Conduct Authority (FCA). The last four months of 2021 saw the publication of a new discussion paper DP 21/3 "Driving Value for Money in defined contribution pensions" produced jointly with The Pensions Regulator (TPR). Then there was a new policy statement PS 21/12 from the FCA "Assessing value for money in workplace pensions schemes and pathway investments: requirements for IGCs and GAAS". Finally, at the beginning of...