Dennis Hall: Dealing with bereaved clients should be crisis avoidance not crisis management

The brief was simple: a 700-word article on how to best deal with recently bereaved clients who suggest making unusual or rash decisions with their finances in the midst of grief. Sure, I can do that, I have even written a book about it. Well, not exactly that. I will explain. Yes, I have written a book (Who Will it Hurt When I Die - not the most inspiring title, I admit) and part of the research involved interviewing dozens of widows about their experiences following the death of their husband. I set out with the intention of creating a crisis management book; the ‘go-to' reference for ...