Fraser Donaldson: Are you being served (by your DFM)?
'You have all done very well!'
Fraser Donaldson: "What came through loud and clear was a real appreciation of the availability of DFM staff when needed."
Fraser Donaldson explores the results of Defaqto's DFM satisfaction survey which asked if advisers felt sufficiently supported during the pandemic. It would appear 'you've all done very well', he writes
Well, it has been a tough and challenging year. At the time of writing, we are just a couple of days into the second national lockdown. At the beginning of the first lockdown, while I was confident...
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