Image:
Keith Churchouse: "We are not endeavouring to try to change from the position of adviser to a client's best friend, but to provide confidence that we are there, ready to serve and available to help."
It is interesting, and in some cases concerning, to see the way that clients have changed how they communicate over the course of 2020. Some of the changes are stark. We have experienced that, i...
To continue reading this article...
Join Professional Adviser
- Unlimited access to real-time news, industry insights and market intelligence.
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters.
- Make smart business decisions with the latest developments in regulation, investing retirement and protection.
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes.
