Tim Sargisson: A disconnected world

It is 25 years since Connected by the Stereo MC's reached number 18 in the UK singles chart with its plaintive cry about how ‘something ain't right, I'm gonna get myself connected'. However, it seems the message has fallen on deaf ears for many in adviserland. Not for the first time I am indebted to Mark Polson and the excellent the lang cat for a first-class piece of research to illustrate the point. Called ‘A Disconnected World' it is about the impact of systems not integrating properly on adviser businesses. The conclusion is that money put into integrations has been wasted. Where ...