Graham Bentley: More than a second's thought

Dealing with chaotic systems

clock • 4 min read

Plenty of tasks are ripe for automation but, says Graham Bentley, artificial intelligence has some way to develop yet before financial planning becomes one of them

Driving home from a speaking engagement recently, I was amused to overtake a van decorated with a description of its flame-proofing solutions as ‘Firetech'. Adding the suffix ‘tech' to any noun has echoes of ‘dotcom' - something of a magic word almost two decades ago implying new paradigms that ultimately became a curse. Tech has now replaced the word ‘operations', while that most over-applied of sobriquets ‘disruption' often just means "new". We have Fintech and its subsets Insurtech and Banktech. No doubt ops chaps in the investment industry are cursing Investec. New direct-to-consu...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Women in Financial Advice Awards 2026: Photo highlights from the night

Women in Financial Advice Awards 2026: Photo highlights from the night

Celebrating the best women in advice and financial services

Professional Adviser
clock 06 November 2026 • 1 min read
Feel Good Friday: Rathbones donates £35,000 to London Youth

Feel Good Friday: Rathbones donates £35,000 to London Youth

Youth Work Week

Professional Adviser
clock 06 November 2026 • 1 min read
Women in Financial Advice Awards 2026: Winners' gallery

Women in Financial Advice Awards 2026: Winners' gallery

Championing women in advice and financial services

Professional Adviser
clock 05 November 2026 • 1 min read