From the Ed: There's always something handy in the small print

Nor is it a particularly insightful read. According to the report, most people think the FSA does a good job and believe banks treat their customers well and handle complaints fairly. The results screamed of indifference. Perhaps the FSA needs to offer respondents the chance to win an iPad 2. But there are always nuggets. This time, consumers were asked to risk-rate a select few, fairly standard, financial products (I should point out here that these were individuals who did not own any of the products on the list). A quarter of more than 2,000 individuals did not know whether to c...