The seven wonders of timesheets

1. They enable the true cost of advising each client or categories of client to be calculated. 2. They can help demonstrate to the FSA which tasks an intermediary has carried out (paper records are of course available but are likely to be more time consuming to assemble). 3. They can help identify the efficiency and utilisation of staff on particular tasks and ways in which more efficient outcomes can be achieved. 4. They have the potential to identify how IT and technology can be better utilised. 5. They can help identify training and development needs  – for example ...