Lack of tech integration hindering adviser revenues

Advisers still spending significant periods of time on manual tasks

Isabel Baxter
clock • 2 min read

Nearly a third of financial advisers believe they could serve 20 or more additional clients if their systems were fully integrated, FE Fundinfo research has found.

The research found that many advisers are spending significant periods of time on manual tasks and administrative processes. This is "diverting valuable time away from revenue-driving activities such as building client relationships and delivering tailored guidance", FE Fundinfo said. FE Fundinfo also found that 61% of advisers spend more than 20% of client meetings collecting or updating data, equating to around 12 minutes lost in a typical hour-long meeting. Meanwhile, some 29% spend more than 40% of their client meeting time on this admin, while just 5% have eliminated it entire...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

Isabel Baxter
Author spotlight

Isabel Baxter

News editor at Professional Adviser

More on Technology

Utilities might be the next AI play for patient investors

Utilities might be the next AI play for patient investors

‘It’s less flashy than the tech sector’

Ian Aylward
clock 04 November 2026 • 3 min read
Openwork to build AI into latest technology suite with AdvisoryAI link-up

Openwork to build AI into latest technology suite with AdvisoryAI link-up

Advisers will be able to use meeting notes assistant Evie

Isabel Baxter
clock 04 November 2026 • 2 min read
Openwork targets 60 minutes per client savings through technology suite roll out

Openwork targets 60 minutes per client savings through technology suite roll out

Built on Plannr and Seccl

Jen Frost
clock 03 November 2026 • 2 min read