Nearly a third of financial advisers believe they could serve 20 or more additional clients if their systems were fully integrated, FE Fundinfo research has found.
The research found that many advisers are spending significant periods of time on manual tasks and administrative processes. This is "diverting valuable time away from revenue-driving activities such as building client relationships and delivering tailored guidance", FE Fundinfo said. FE Fundinfo also found that 61% of advisers spend more than 20% of client meetings collecting or updating data, equating to around 12 minutes lost in a typical hour-long meeting. Meanwhile, some 29% spend more than 40% of their client meeting time on this admin, while just 5% have eliminated it entire...
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