Lack of tech integration hindering adviser revenues

Advisers still spending significant periods of time on manual tasks

Isabel Baxter
clock • 2 min read

Nearly a third of financial advisers believe they could serve 20 or more additional clients if their systems were fully integrated, FE Fundinfo research has found.

The research found that many advisers are spending significant periods of time on manual tasks and administrative processes. This is "diverting valuable time away from revenue-driving activities such as building client relationships and delivering tailored guidance", FE Fundinfo said. FE Fundinfo also found that 61% of advisers spend more than 20% of client meetings collecting or updating data, equating to around 12 minutes lost in a typical hour-long meeting. Meanwhile, some 29% spend more than 40% of their client meeting time on this admin, while just 5% have eliminated it entire...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Paraplanners turn to AI amid rising workloads and regulatory pressure

Paraplanners turn to AI amid rising workloads and regulatory pressure

Harnessing AI and digital tools to boost efficiency

Isabel Baxter
clock 13 November 2025 • 2 min read
More than half of advisers are testing AI and regtech

More than half of advisers are testing AI and regtech

AI viewed as both an opportunity and risk by compliance officers

Isabel Baxter
clock 06 November 2025 • 2 min read
Adventures in AI: Separating hype from reality

Adventures in AI: Separating hype from reality

Taking the ‘eh?’ out of AI

Mike Morrow
clock 29 October 2025 • 4 min read