Majority of pension savers would use digital advice from providers

The study found that 73% of the 2,000 respondents would use a digital advice service if offered by their pension provider. Some 72% stated that lack of advice was a blocker to social mobility – a key goal of successive governments. An overwhelming 84% said they believed that more people should have access to digital or financial advice to achieve better retirement outcomes. Members thought providers had more of a responsibility for educating people about their pensions (55%), compared with anyone else – including the government's Money Helper (49%), employers (46%) or schools (36%). ...