Advice firms only spending 35% of time on client meetings

Spending more time on business, compliance and staff development

Isabel Baxter
clock • 2 min read

Advice firms are spending 65% of their time on business, compliance, and staff development needs and only 35% on client meetings, regtech business Model Office has found.

Model Office's latest advice industry benchmark report in association with Fidelity Adviser Solutions found that between six to 16 hours a week is being spent on governance, risk and compliance activity. One in two advice firms are still concerned they are not gaining enough rigorous outsourced compliance support with Consumer Duty in mind, with one in three similarly concerned regarding internal compliance support. The report revealed that 50% are concerned their compliance data is not easily available and quality levels are poor, and only 33% are confident they can gain instant acce...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

How not to fall for the AI plausibility trap

How not to fall for the AI plausibility trap

'Trust in financial advice takes years to build. It has never been easier to put at risk'

Tadhg Buckley
clock 07 May 2026 • 3 min read
Söderberg, Seccl and Plannr launch second phase of platform integration

Söderberg, Seccl and Plannr launch second phase of platform integration

Aims to ‘eliminate friction’ across advice journey

Sophia Panayi
clock 05 May 2026 • 2 min read
'Clients don't want to be impressed by your tech stack'

'Clients don't want to be impressed by your tech stack'

PA360 panellists highlight AI is not taking over admin or paraplanner jobs

Isabel Baxter
clock 29 April 2026 • 4 min read