Advice firms only spending 35% of time on client meetings

Spending more time on business, compliance and staff development

Isabel Baxter
clock • 2 min read

Advice firms are spending 65% of their time on business, compliance, and staff development needs and only 35% on client meetings, regtech business Model Office has found.

Model Office's latest advice industry benchmark report in association with Fidelity Adviser Solutions found that between six to 16 hours a week is being spent on governance, risk and compliance activity. One in two advice firms are still concerned they are not gaining enough rigorous outsourced compliance support with Consumer Duty in mind, with one in three similarly concerned regarding internal compliance support. The report revealed that 50% are concerned their compliance data is not easily available and quality levels are poor, and only 33% are confident they can gain instant acce...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Half of advisers use technology for Consumer Duty compliance

Half of advisers use technology for Consumer Duty compliance

Advisers not aware of digital tools that can help

Sophia Panayi
clock 04 September 2026 • 2 min read
The human advantage: Why better AI raises the value of good advice

The human advantage: Why better AI raises the value of good advice

Raising the standard of understanding

Elly Dowding and Lee Coates
clock 04 September 2026 • 4 min read
Marloo adds Morningstar research and data to AI platform

Marloo adds Morningstar research and data to AI platform

Available to UK adviser users

Sophia Panayi
clock 02 September 2026 • 1 min read