Advice firms only spending 35% of time on client meetings

Spending more time on business, compliance and staff development

Isabel Baxter
clock • 2 min read

Advice firms are spending 65% of their time on business, compliance, and staff development needs and only 35% on client meetings, regtech business Model Office has found.

Model Office's latest advice industry benchmark report in association with Fidelity Adviser Solutions found that between six to 16 hours a week is being spent on governance, risk and compliance activity. One in two advice firms are still concerned they are not gaining enough rigorous outsourced compliance support with Consumer Duty in mind, with one in three similarly concerned regarding internal compliance support. The report revealed that 50% are concerned their compliance data is not easily available and quality levels are poor, and only 33% are confident they can gain instant acce...

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