Advice firms only spending 35% of time on client meetings

Spending more time on business, compliance and staff development

Isabel Baxter
clock • 2 min read

Advice firms are spending 65% of their time on business, compliance, and staff development needs and only 35% on client meetings, regtech business Model Office has found.

Model Office's latest advice industry benchmark report in association with Fidelity Adviser Solutions found that between six to 16 hours a week is being spent on governance, risk and compliance activity. One in two advice firms are still concerned they are not gaining enough rigorous outsourced compliance support with Consumer Duty in mind, with one in three similarly concerned regarding internal compliance support. The report revealed that 50% are concerned their compliance data is not easily available and quality levels are poor, and only 33% are confident they can gain instant acce...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Adventures in AI: Words of wisdom on chatbots

Adventures in AI: Words of wisdom on chatbots

Part four in the series...

Mike Morrow
clock 19 August 2026 • 3 min read
The integration trap: Five questions wealth managers should be asking

The integration trap: Five questions wealth managers should be asking

A practical lens for leaders navigating integration

Barry Frame
clock 17 August 2026 • 4 min read
Licence to advise: Ensuring AI agents are designed for human clients

Licence to advise: Ensuring AI agents are designed for human clients

'Behavioural science needs to sit at the centre of how agentic AI is designed for financial advice'

Louis Williams
clock 17 August 2026 • 4 min read