IFA business owners must nurture culture to boost staff retention

Fostering a strong culture where every team member feels valued is an essential step in retaining staff and attaining company goals, delegates heard. Speaking on the second day of the Professional Adviser Management Retreat (16 May) Antony George founder Lewis Byford shared his insight on cultivating cultural excellence in advice businesses. The recruitment specialist outlined a four-step process to ensure team members feel valued. He urged owner managers to assess their onboarding process for new staff, analyse the health of their team on a regular basis, set goals, signals and me...