Industry needs to move away from 'chunky and complicated' reports

‘You should remember that the UK is a nation of skim readers’

Isabel Baxter
clock • 2 min read

The financial advice industry needs to move away from ‘chunky and complicated' reports, delegates heard.

Speaking at the Personal Finance Society's (PFS) Purely Paraplanning conference today (8 May), as part of a panel, Compliance & Training Solutions director Melony Holman, Kroll Advisory senior vice president Nick Hunt, and Unburdened training and compliance specialist Alan Whittle highlighted the key compliance recommendations for paraplanners. The industry needs to focus more on how they are communicating with clients, according to Whittle. "I think we need to talk about consumer understanding." He added: "Often when we are communicating often complex issues, you must avoid jargon...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

Isabel Baxter
Author spotlight

Isabel Baxter

Senior Reporter at Professional Adviser

More on Your profession

Professional Adviser TV: Tackling 'horrendous' letter of authority delays

Professional Adviser TV: Tackling 'horrendous' letter of authority delays

‘LOAs could be really magical’

Professional Adviser
clock 29 August 2025 • 2 min read
How Parmenion is fuelling platform growth amid adviser fragmentation

How Parmenion is fuelling platform growth amid adviser fragmentation

Platform's soft skills training, switch service and Consumer Duty alignment cited as key drivers of adviser engagement

Sahar Nazir
clock 28 August 2025 • 3 min read
Former Titan Wealth employee convicted of harassing senior staff

Former Titan Wealth employee convicted of harassing senior staff

Judge orders mental health assessment ahead of sentencing next month

Sahar Nazir
clock 28 August 2025 • 3 min read