St James's Place to offer adviser virtual reality training through CII

It is piloting two VR empathy and vulnerability face-to-face sessions through the CII for the wider financial industry. Current CII and non-CII members who are in financial adviser or client-facing financial services roles will be offered in-person workshops and soft skills training, coupled with experience using VR and artificial intelligence technology. The aim is to create realistic, interactive scenarios and help delegates learn to navigate complex client situations sensitively, SJP said. Two pilot half-day sessions on May 29 and June 20 2024 are available on a first-come, firs...