Advisers expecting more of asset managers since Consumer Duty

‘We actually need to understand one another better’

Hope Coumbe
clock • 1 min read

Advisers are expecting more from asset managers since the introduction of the Consumer Duty regulation last summer, according to Legal & General Investment Management (LGIM).

Fund manager Andrzej Pioch told Professional Adviser this interest is likely around service communication and information provision. "One thing we are already seeing is that in the past when we met with advisers, we were talking about multi-index funds, why they are great, and what they are designed to do. Now however, these conversations are very often also cantered around how we complement other solutions." Pioch continued: "We really need to understand how we fit into the centralised investment proposition of an adviser and be much closer to how they are actually using us." On t...

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