L&G launches 'care concierge' service for retail clients

The service can be used free through a phone line or a digital platform and will be included across most of its products as standard. It will provide policyholders and their immediate families instant access to tailored support and later-life care specialists. Care concierge will provide guidance to help people understand, find and fund care, alongside help with later-life housing options and legal matters. It is available to annuity, lifetime mortgage, workplace pension and group protection customers. Retail protection customers with a policy starting 20 July 2023 onward can also acc...