Consumer Duty-related costs to be permanent for advice firms

Costs arising from the new regulation may have lasting impact on firms

Sahar Nazir
clock • 1 min read

Consumer Duty-related costs will be permanent for advisers and their clients, Charles Stanley managing director John Porteous told Professional Adviser.

Porteous has expressed concerns about the lasting effects of costs arising from Consumer Duty on advisers and their clients. He said the new mandates are imposing significant financial obligations on advisers and their clients, including enhanced reporting requirements, compliance measures, and the potential need for additional staff and resources. These costs, he argued, will create a challenging environment for advisers, ultimately leading to a negative impact on clients' financial outcomes. Porteous said the costs of additional staffing in advice firms, new software that comes with...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Baillie Gifford rolls out Sharia-compliant fund amid 'strong' demand

Baillie Gifford rolls out Sharia-compliant fund amid 'strong' demand

Follows engagement with Islamic finance scholars

Sophia Panayi
clock 18 June 2026 • 2 min read
Charging deceased clients accidentally 'more common' than advice profession would like

Charging deceased clients accidentally 'more common' than advice profession would like

‘The fee outlives the service because the records do not talk to each other’

Sophia Panayi
clock 18 June 2026 • 4 min read
Reform for modern times: A fairer future for families

Reform for modern times: A fairer future for families

'Could reshape the legal and financial consequences of relationship breakdown'

Julia Peake
clock 17 June 2026 • 4 min read