Fax machines remain 'backbone' of UK asset management operations

Antiquated technology remains steadfast in investment offices

Elliot Gulliver-Needham
clock • 1 min read

Almost two-thirds (62%) of UK asset managers have admitted to still using fax machines, as antiquated technology remains the backbone of many of their operations, new research has found.

Lack of automation is continuing to hold back the UK asset management industry, Calastone's Global Funds Automation Report has argued. The report revealed that only 41% of asset managers believed their organisation was mostly or fully automated, meaning there were still many areas that required greater use of technology to prevent unnecessary costs or increase risks. These results clash with the priorities of asset managers, who identified client service (80%), operational cost reduction (75%) and regulation (53%) as key drivers of their automation strategies. Among asset managers,...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

Why China's journey to net zero demands investors' attention

Why China's journey to net zero demands investors' attention

China's journey towards net zero could yet prove more rapid than expected

Gabriel Sacks
clock 07 May 2025 • 4 min read
Morningstar CEO: Advisers and industry need 'shared language' around risk

Morningstar CEO: Advisers and industry need 'shared language' around risk

Kapoor points to UK regulation becoming more ‘goals focused’

Sahar Nazir
clock 07 May 2025 • 2 min read
PA360: 'Diversified approach has room for both active and passive' - David Coombs

PA360: 'Diversified approach has room for both active and passive' - David Coombs

‘Volatility is your friend if you are a long-term investor’

Jenna Brown
clock 01 May 2025 • 2 min read