'Elephant in the jungle': FCA chief addresses Consumer Duty worries

FCA has overcome ‘biggest stumbling blocks’ in rule implementation

Financial Conduct Authority (FCA) chief executive (CEO) Nikhil Rathi addressed concerns around the incoming Consumer Duty in a speech at the UK Finance Annual Dinner yesterday (16 November), stating it was the "elephant in the jungle" that needed to be tackled.

He said the regulator's role was to seize opportunities whilst navigating the rules of sometimes dangerous terrain. "Or as one commentator wrote recently, the jungle." In his view, the ‘Consumer Duty elephant' in this jungle had to be addressed. He pointed out that the FCA had overcome the ‘biggest stumbling blocks' in the design and implementation of the new rules. Rathi said: "We know that you have concerns about the Consumer Duty. How do we measure it? How could we quantify it? How do we monitor it? "Parliament debated and explicitly mandated the Consumer Duty due to falling pub...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Steve Andrews: The rewards of doing the right thing

Steve Andrews: The rewards of doing the right thing

Immanuel Kant's categorical imperative

Steve Andrews
clock 21 September 2026 • 4 min read
FCA crypto registrations more than double ahead of landmark regulatory framework

FCA crypto registrations more than double ahead of landmark regulatory framework

Majority now achieve approval

clock 21 September 2026 • 2 min read
Regulation is changing shape - what do advisers need to do about it?

Regulation is changing shape - what do advisers need to do about it?

Five themes, one direction of travel

Marjolaine Quirke
clock 18 September 2026 • 5 min read