Consumer Duty readiness: 28% of firms unprepared

Less than a quarter believe they are already fully compliant with the regulations

Ayesha Venkataraman
clock • 3 min read

Just over one in four adviser firms reported to having not started developing plans to achieve compliance ahead of the first Consumer Duty deadline, according to Moneyhub.

The research found that only 22% of the firms' decision-makers reported to being fully compliant with the regulations, while 10% of firms' decision-makers claimed they failed to have a good understanding of the regulations, with 43% feeling they understand them 'fairly well'. The research, commissioned by Moneyhub over July and August 2022, surveyed 150 senior decision makers including chief executives, managing directors and directors at regulated firms to explore their Consumer Duty preparedness, planned investment levels and those areas which pose the greatest challenge for adoption. ...

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