FCA rejects funeral provider's application for authorisation 

‘Poor sales practices’ 

clock • 2 min read
From 29 July, all authorised funeral plan providers will need to follow the regulator's new rules, which include a ban on cold calling and commission paid to intermediaries, and high standards on governance and financial resilience
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From 29 July, all authorised funeral plan providers will need to follow the regulator's new rules, which include a ban on cold calling and commission paid to intermediaries, and high standards on governance and financial resilience

The Financial Conduct Authority (FCA) has refused authorisation to funeral provider One Life Funeral Planning over concerns about the firm’s ‘poor sales practices’.

One Life could not demonstrate that it was able to meet or comply with the FCA's regulatory standards, the watchdog said.  It added that throughout the assessment of the application, One Life ha...

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