FCA rejects funeral provider's application for authorisation 

‘Poor sales practices’ 

Julia Bahr
clock • 2 min read

The Financial Conduct Authority (FCA) has refused authorisation to funeral provider One Life Funeral Planning over concerns about the firm’s ‘poor sales practices’.

One Life could not demonstrate that it was able to meet or comply with the FCA's regulatory standards, the watchdog said.  It added that throughout the assessment of the application, One Life had not shown that it was ready, willing and organised to comply with the requirements of the regulatory system.   During interviews with individuals at the company who intended to hold senior management functions (SMFs), the regulator found that two of the three candidates it spoke to, failed to show that they had the required competence and experience to perform in their potential roles.  Th...

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