FCA review takes aim at hidden activity-based charges on D2C platforms

The review sought to assess the role of platforms in helping consumers understand their investment costs, enabling them to compare the costs of using different platforms. To that end, the FCA focused on the experience of non-advised consumers and looked at how easy it is to access charging information and whether the information available helps them understand what they pay. Generally, the FCA said it could broadly identify and compare the main platform charges and that the fund charges were signposted. But it also found activity-based charges, such as telephone trades costs, foreign exc...