Phoenix Group cuts 'energetic' from job adverts to attract older applicants

'Enthusiastic' need not apply

Jenna Brown
clock • 1 min read

Phoenix Group has cut words such as "enthusiastic" and "energetic" from its job adverts in a bid to encourage more applications from older workers.

First reported in the Daily Telegraph and covered by the BBC, the insurance group said the words could put off older people from applying for jobs they would be suited to. It said older workers often discounted themselves from certain roles if they felt unwanted, the report said, it was not because people's enthusiasm declined with age. Phoenix said it wanted to take an inclusive approach to recruitment but denied banning certain words, the report said. It did, however, confirm words such as "innovative" would not be used in future adverts. The report said it would instead use phra...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Companies

Schroders shareholders overwhelmingly greenlight Nuveen takeover

Schroders shareholders overwhelmingly greenlight Nuveen takeover

Seen as a foregone conclusion

Linus Uhlig
clock 17 April 2026 • 1 min read
Advice firm declared failed over pensions advice

Advice firm declared failed over pensions advice

Barfield Associates is no longer trading

Isabel Baxter
clock 16 April 2026 • 1 min read
Finli adds £252m in assets with six advisory buys

Finli adds £252m in assets with six advisory buys

Six deals completed in first quarter

Jenna Brown
clock 16 April 2026 • 1 min read