Ascot Lloyd ordered to refund client's ongoing fees

clock • 3 min read
Ascot Lloyd ordered to refund client's ongoing fees

Ascot Lloyd has been ordered to refund a former client’s fees after the Financial Ombudsman Service upheld a complaint after claiming they had received nothing in return.

The national advice firm was ordered to refund ongoing fees charged throughout a three-year period after the ombudsman found the firm should have been clearer in its communications. The case centres...

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