Letter of authority 'major stumbling block' for advisers - research

'Broken process'

Sophie King
clock • 3 min read
Anthony Rafferty: "We want to change that, to make the LOA process secure and slick.”
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Anthony Rafferty: "We want to change that, to make the LOA process secure and slick.”

The letter of authority (LOA) process is a "major stumbling block" for advisers during the client onboarding process, research conducted by Origo has found.

The white paper, which was published by NextWealth on behalf of Origo, considered areas of frustration and costs for advisers and clients during the onboarding process. In particular, every firm that...

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