Equniti, James Hay and Curtis Banks top pension complaints in 2020 H2

Aviva most complaints in total

Tom Ellis
clock • 1 min read
Equniti, James Hay and Curtis Banks top pension complaints in 2020 H2

Equniti, Curtis Banks and James Hay proportionally received the most complaints for decumulation and pensions policies in the second half of 2020, according to the latest data from the FCA.

The trio of firms had the unwanted honour of completing the podium for most pension & decumulation provision complaints per 1,000 policies in force at a rate of 16.8, 16.7 and 11.8 respectively. Aviva...

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