Vulnerability remains biggest barrier for advisers - PFS

PFS survey

clock • 2 min read

The greatest barrier for financial advisers when it comes to assisting clients is the ability to openly discuss their vulnerability.

An online poll of 165 Chartered Insurance Institute and Personal Finance Society members revealed one-third (36%) struggle to talk about the nature of vulnerability with individuals, while one-in-10 said they find it difficult to identify vulnerability. A further one-in-five admitted they worry about understanding the needs of clients in vulnerable circumstances. The survey follows the Personal Finance Society's launch of an independent Financial Vulnerability Taskforce, set up at the start of the year to support advisers in recognising and addressing the various forms of consumer vul...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advisers urged to prepare for crypto regime despite continued caution

Advisers urged to prepare for crypto regime despite continued caution

‘Advisory firms cannot treat this as someone else's problem’

Isabel Baxter
clock 13 July 2026 • 4 min read
Financial planner flags client concerns over funding university

Financial planner flags client concerns over funding university

Follows research from Rathbones

Sophia Panayi
clock 13 July 2026 • 2 min read
Natwest and Santander latest banks planning to offer targeted support

Natwest and Santander latest banks planning to offer targeted support

Banking sector begins to dominate targeted support offerings

Sophia Panayi
clock 13 July 2026 • 1 min read