Vulnerability remains biggest barrier for advisers - PFS

PFS survey

clock • 2 min read

The greatest barrier for financial advisers when it comes to assisting clients is the ability to openly discuss their vulnerability.

An online poll of 165 Chartered Insurance Institute and Personal Finance Society members revealed one-third (36%) struggle to talk about the nature of vulnerability with individuals, while one-in-10 said they find it difficult to identify vulnerability. A further one-in-five admitted they worry about understanding the needs of clients in vulnerable circumstances. The survey follows the Personal Finance Society's launch of an independent Financial Vulnerability Taskforce, set up at the start of the year to support advisers in recognising and addressing the various forms of consumer vul...

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