Vulnerability remains biggest barrier for advisers - PFS

PFS survey

clock • 2 min read

The greatest barrier for financial advisers when it comes to assisting clients is the ability to openly discuss their vulnerability.

An online poll of 165 Chartered Insurance Institute and Personal Finance Society members revealed one-third (36%) struggle to talk about the nature of vulnerability with individuals, while one-in-10 said they find it difficult to identify vulnerability. A further one-in-five admitted they worry about understanding the needs of clients in vulnerable circumstances. The survey follows the Personal Finance Society's launch of an independent Financial Vulnerability Taskforce, set up at the start of the year to support advisers in recognising and addressing the various forms of consumer vul...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Should spousal maintenance be abolished? A modern perspective

Should spousal maintenance be abolished? A modern perspective

Making the case for abolition and retention

Amy Walpole and Karen Brennan
clock 22 July 2026 • 4 min read
Advisers call on chancellor Healey to back business and revisit IHT reforms

Advisers call on chancellor Healey to back business and revisit IHT reforms

New chancellor will need to ‘stand fast on the plans ahead’

Sophia Panayi
clock 21 July 2026 • 3 min read
The two clocks of Burnhamism: Markets on Monday, clients over a decade

The two clocks of Burnhamism: Markets on Monday, clients over a decade

'Social care is the planning earthquake'

Phillip Wickenden
clock 21 July 2026 • 5 min read