Starling says no: Bank declines IFA business but says advisers play 'valuable role'

Advisers consider leaving challenger bank

Sophie King
clock • 3 min read

Starling Bank has said that advisers play a 'valuable role' within the financial services community, despite its unexpected decision to stop trading with regulated financial services professionals.

On Thursday (11 February), it was revealed that Starling was no longer working with regulated financial services business, leaving many advisers bemused with the decision.  Rosewood Financial Planning director Charlotte Wood told Professional Adviser that she applied for a limited company account only to be declined. She already holds a sole trader account and banks with Starling personally. In an email sent to Wood and seen by PA, Starling said: "Unfortunately we're not able to give you any specific details, but we understand that you'll probably be keen to know more. "Starling is...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Education minister: Student loan repayment threshold freeze did not break the system

Education minister: Student loan repayment threshold freeze did not break the system

‘These are design choices we have inherited’

Sophia Panayi
clock 11 June 2026 • 3 min read
WIFA entry tips from the judges: Insight into what makes a standout entry

WIFA entry tips from the judges: Insight into what makes a standout entry

Gillian Hepburn and Sam Slator in the studio

Professional Adviser
clock 10 June 2026 • 1 min read
Small firms to file accounts with Companies House from 2028

Small firms to file accounts with Companies House from 2028

Must file profit and loss accounts but can opt out of publication

Sophia Panayi
clock 10 June 2026 • 2 min read