The Personal Finance Society has created a new financial vulnerability charter, along with an independent taskforce, which it is encouraging advisers to sign up to.
The taskforce's aim is to support the advice profession to "better recognise and address the various forms of consumer vulnerability, improve client outcomes and increase access to financial advice," the PFS said. It will also promote greater understanding of clients in vulnerable circumstances and, through sharing good practice, encourage appropriate behaviour and address the expectations of regulatory standards and public expectations. The taskforce's steering committee will also produce further education material and insight relating to supporting clients in vulnerable circumstances. ...
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