The tricky triple lock and Chase de Vere's ombudsman run-in

It's The Pro Adviser Podcast

Hannah Godfrey
clock • 1 min read

In this week’s episode of The Pro Adviser Podcast, Hannah Godfrey is joined by Professional Adviser editor Tom Ellis to mull over this week’s news.

You can listen to the pair discuss the latest news on the triple lock, namely that it is likely the 2.5% failsafe mechanism will kick in come April, thanks to the coronavirus pandemic, and how much the change will cost.  Chase de Vere's recent run in with the Financial Ombudsman Service is also talked about. The advice giant somewhat sealed its fate at the ombudsman when a clause in a client's services agreement stated its fee was for "advice and implementation" of a defined benefit (DB) transfer. When the transfer did not go ahead - through no fault of Chase de Vere's - the firm was for...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

The capacity trap: Why advice firms can't hire their way out of the admin crisis

The capacity trap: Why advice firms can't hire their way out of the admin crisis

'You cannot outrun a broken process by adding more people to it'

Stuart Breyer
clock 10 March 2026 • 3 min read
The enduring value of advice in an era of DIY investing

The enduring value of advice in an era of DIY investing

'The debate is about execution and consistency'

Chris Ball
clock 10 March 2026 • 4 min read
Aberdeen's Kenny on 'hugely worrying' financial literacy gender gap

Aberdeen's Kenny on 'hugely worrying' financial literacy gender gap

Recent research findings

Jen Frost
clock 09 March 2026 • 3 min read