Adviser sees software provider bill rocket from £79 to nearly £700

From £79 to £695

Sophie King
clock • 2 min read

Morgan Williams financial adviser Daniel Williams has been told his monthly payments to software provider Timeline App will increase by 779% from 1 October.

In an email sent by Timeline last week (27 August) and seen by Professional Adviser, Williams was informed that his monthly payment of £79 would increase to £695.  The email said: "You currently have five advisers under your account. Therefore, when your account is upgraded, each individual account will be upgraded to the Enterprise plan and your monthly cost will be £695. "As you have more than 70 clients, we will automatically upgrade your account to the new Enterprise Plan." Timeline App allows advisers to stress test a client's retirement or investment plan against historic dat...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Tessa Lee: The invisible cost of poor client data

Tessa Lee: The invisible cost of poor client data

How can you improve data quality?

Tessa Lee
clock 23 July 2026 • 4 min read
Dean Proctor: Hopes and fears for the new PM and cabinet

Dean Proctor: Hopes and fears for the new PM and cabinet

Stability, simplicity and the chance to do things differently

Dean Proctor
clock 23 July 2026 • 5 min read
Should spousal maintenance be abolished? A modern perspective

Should spousal maintenance be abolished? A modern perspective

Making the case for abolition and retention

Amy Walpole and Karen Brennan
clock 22 July 2026 • 4 min read