FOS receives more complaints in 2020 than entire previous financial year

Covid-19-related

Sophie King
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 Nearly a quarter of the complaints are from those who had travel plans disrupted and had travel insurance claims declined by the insurer.
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Nearly a quarter of the complaints are from those who had travel plans disrupted and had travel insurance claims declined by the insurer.

The Financial Ombudsman (FOS) has received more complaints from small businesses this year than it received in the whole of the last financial year.

The ombudsman also highlighted the impact Covid-19 has had on a wide range of financial issuess, receiving more than 3,500 complaints relating to the virus. Nearly a quarter of the complaints were from...

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