FOS receives more complaints in 2020 than entire previous financial year

Covid-19-related

Sophie King
clock
 Nearly a quarter of the complaints are from those who had travel plans disrupted and had travel insurance claims declined by the insurer.
Image:

Nearly a quarter of the complaints are from those who had travel plans disrupted and had travel insurance claims declined by the insurer.

The Financial Ombudsman (FOS) has received more complaints from small businesses this year than it received in the whole of the last financial year.

The ombudsman also highlighted the impact Covid-19 has had on a wide range of financial issuess, receiving more than 3,500 complaints relating to the virus. Nearly a quarter of the complaints were ...

To continue reading this article...

Join Professional Adviser

 

  • Unlimited access to real-time news, industry insights and market intelligence.
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters.
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection.
  • Members-only access to the editor’s weekly Friday commentary
  • 
 Be the first to hear about our events and awards programmes.

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Doug Brown: " They have a management team that has been very successful in M&A."

Aviva UK boss: Expect more consolidation from Succession

Half year results

Jenna Brown
clock 10 August 2022 • 2 min read
One Four Nine buys Aberdeen-based Chartered IFA

One Four Nine buys Aberdeen-based IFA

Total £800m AUM

clock 10 August 2022 • 1 min read
Aviva platform flows sink by 9% in H1 2022

Aviva platform flows sink by 9% in H1 2022

‘Market volatility’

clock 10 August 2022 • 2 min read