'I hosted a virtual tea party for 35 clients': Communicating during the crisis

Avoiding ‘big mistakes’

clock • 2 min read

Advisers should be steering their clients away from panic sell-offs and from a narrow focus on mainstream media to prevent them from making “big mistakes” during the pandemic, says Chartered financial planner Dom Spalding.

Spalding, of Oxfordshire IFA Expert Wealth Management, has more than 30 years experience in the sector and hosted a virtual afternoon tea for 35 client families around the UK on Tuesday (7 April). The firm's assets under management decreased from £100m to £85m since the coronavirus outbreak, but Spalding said it was important for clients to realise such market dips were factored into their financial plans. "We try and concentrate on educational things for our clients, because we just feel that that's of value, to help them understand a bit more about the investment piece. I like to th...

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