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"Using a commercial provider will undoubtedly see this element of costs ramp up, at a time when financial planners are already struggling with the burden" - Martin Bamford.
The Financial Services Compensation Scheme (FSCS) has spent £19m appointing financial services network Deloitte to help with claims handling services.
The lifeboat fund said chose to work with Deloitte because "it is the only firm in the market that has the capability, expertise and sufficiently experienced staff necessary to meet FSCS requiremen...
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