The Information Commissioner's Office (ICO) has searched an unnamed business premises in Chichester as part of an investigation of the firm suspected of making nuisance pensions calls.
Conducted yesterday (3 October), this was the first time the ICO executed a search warrant in relation to pensions calls since the introduction of the cold-calling ban, which came into force in January this year. The ICO has the power to take enforcement action against organisations that persistently ignore the rules, including pensions cold-calling. Firms which make unsolicited calls to people about their pension could face fines of up to £500,000. Furthermore, cold calls can only be made where a person or firm is authorised by the Financial Conduct Authority; they are trustees or ma...
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