Pension and platform transfer initiative STAR hits 46 provider sign-ups

The working group, which was attended by 45 delegates of STAR members, discussed a number of issues, one of which was ‘stop the clock'. This particular agreement would allow recording of transfer processing timescales to be halted temporarily for legitimate reasons. For example, STAR said, where the process is affected by elements outside of a provider's control or where the ceding provider has concerns about the legitimacy of the firms involved. The initiative, which was launched in November 2018, has set out to define the processes required to complete a transfer and specify good-pract...