04 June 2019
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"We have recently seen an increase in problem cases, and want to ensure customers' interests are protected" - the FCA's Jonathan Davidson
The FCA has written to remind claims management companies (CMCs) of their regulatory obligations after some were accused of poor behaviour and underhand tactics to gather the personal data of advisers' clients, PA can reveal.
The letter, which was sent from the regulator's director of supervision - retail and authorisations Jonathan Davidson and addressed to temporary permissions holders, said failure to comply with its rules...
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