SIPP complaints jump to 'record high' in last 12 months - FOS

3,811 complaints in 12 months

Sophie King
clock • 1 min read

Complaints to the Financial Ombudsman Service relating to self-invested personal pensions (SIPPs) almost doubled year-on-year between April 2018 and March 2019.

In its annual review published this morning (15 May), the Financial Ombudsman Service (FOS) said it received 3,811 new complaints about SIPPs in the 2018/19 tax year, up from a little more than 2,000 in 2017/18. The ombudsman said two thirds of SIPP complaints were brought to it by a third party, such as claims management companies and law firms, which is up a third from the previous financial year. Meanwhile, around 60% of the SIPP complaints bought to the FOS relate to provider due diligence, while 15% are related to the advice given to transfer to a SIPP and invest in unregulated c...

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