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Paul Roberts, head of protection, Old Mutual Wealth
Old Mutual Wealth, part of Quilter, paid 98.78% of life claims and 96.2% of all critical illness (CI) claims in 2018.
The firm has paid out nearly £150m in claims across life and CI since 2016. During 2018, Old Mutual paid out £37.3m worth of life insurance claims (with an average claim size of £82,931) and paid out £19.3m...
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