
"With a fall in satisfaction from advisers, it is important for providers to take note and ensure they are responding accordingly" - Defaqto's David Cartwright
The percentage of financial advisers placing all of their business on investment platforms has continued to increase year-on-year despite a drop in overall satisfaction levels, according to Defaqto's annual review of the sector.
The independent financial information business found the average satisfaction score advisers gave to platforms dropped to 72%. Defaqto's research asked advisers to rate platform providers in 11 categories, ranging from...
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