The percentage of financial advisers placing all of their business on investment platforms has continued to increase year-on-year despite a drop in overall satisfaction levels, according to Defaqto's annual review of the sector.
The independent financial information business found the average satisfaction score advisers gave to platforms dropped to 72%. Defaqto's research asked advisers to rate platform providers in 11 categories, ranging from new and existing business administration to reporting and pension freedoms servicing. Although satisfaction levels are apparently on the decline, the percentage of advisers placing all of their business onto platforms has gone up to 18% in 2018 - a significant increase on the 11% who did so in 2016. Hear David Ferguson, Mark Polson and other experts discuss the platform...
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