The slowest and fastest DC and DB pension schemes for providing financial advisers with the basic necessary information to service clients have been revealed.
Advice firm Portafina has put together a league table that benchmarks the time taken by different pension schemes to provide the basic information necessary for advisers to service clients in areas such as pension freedom. The analysis covered 11,431 requests for information made by Portafina, on behalf of 5,523 new clients, to more than 650 different defined contribution (DC) and defined benefit (DB) pension scheme providers and scheme administrators. Portafina named Equitable Life Assurance Society as the slowest DC scheme, taking an average of seven and a half weeks to deliver the ...
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