Aegon has begun the process of finding out which Cofunds clients experienced delays in their trading requests around the platform's technology migration, promising to pay a "£25 gesture of goodwill" to those who were "adversely affected" by the re-platforming move.
In a letter sent to financial advisers, seen by Professional Adviser, Aegon said each client situation "will be considered individually" and that the compensation process "should be finished by the end...
No need for wet signatures
'There will be more consolidation'
'Substantial lessening' of competition
'Until absolutely safe'
Asset managers and platforms don't always see eye-to-eye
Market turmoil erodes trust
Fund managers see 'signs of a tentative recovery'
Operating profits at £117m in first half
Cofunds integration offset expenses
'Others will also lose access to advice as the market implodes'