Aegon has acknowledged there is a "mountain to climb" to regain adviser confidence and work to be done to improve contact-centre waiting times for advisers, following its migration of Cofunds clients to the new Aegon platform.
Advisers and clients alike have reported extended waiting times with Aegon's contact centres while trying to get help to solve a number of issues in the aftermath of the Cofunds re-platforming move, which...
Outside the family circle
Now look at them yo-yos
Follows HMRC ruling
Effective 1st December
0.15% account fees
the lang cat heatmap
Frank Potaczek, Head of UK Proposition at Architas, gives his thoughts on the Professional Adviser survey into sustainable investing and discusses how advisers can respond to the increased interest in this area.
After recently presenting to more than 200 advisers across five locations around the country on PA's Multi-Asset Roadshow, Brendan McCurdy takes offers up six takeaways for advisers from the two week journey...
Ongoing fee structure