Troubled advice firm to pay out for 22 Harlequin complaints

Costs to firm unknown

Hannah Godfrey
clock • 2 min read

The FOS has upheld 22 complaints against Glamorgan-based Kingswood Financial Advisors since 2015, each linking the firm with failed unregulated investment scheme Harlequin.

The Wales-based advice firm started receiving complaints through the Financial Ombudsman Service (FOS) back in 2015, when it received two in relation to its involvement in purchasing Harlequin properties through self-invested personal pensions (SIPPs). In 2016, the number of complaints rose, with a further 13 complaints in relation to Harlequin. Another four came in 2017, and the firm has received an additional four so far this year. Kingswood has repeatedly come under fire from the Ombudsman for the role it played in opening up a SIPP which the customer then used to invest in Harlequ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA 'consistently behind the curve' on British Steel – Complaints Commissioner

FCA 'consistently behind the curve' on British Steel – Complaints Commissioner

Regulator hits back at Complaints Commissioner’s final report

Jenna Brown
clock 26 March 2026 • 3 min read
Advisers warned against 'cost-saving' exercises as FCA proposes ditching annual suitability requirement

Advisers warned against 'cost-saving' exercises as FCA proposes ditching annual suitability requirement

Changes offer an opportunity for more ‘meaningful’ advice

Sophia Panayi
clock 26 March 2026 • 4 min read
FSCS unveils five-year strategy

FSCS unveils five-year strategy

Three core focus areas

Jen Frost
clock 26 March 2026 • 2 min read