Revealed: FCA sent huge questionnaire to advisers for platform market study

14 sections of questions and data

Tom Ellis
clock • 1 min read

The Financial Conduct Authority (FCA) sent out a 14 section strong request for information to some advice firms as part of its platform market study, Professional Adviser can reveal.

The spreadsheet questionnaire, which has been seen by PA, included 10 sections of questions and a further four for data on adviser charges in the three and a half years up to the end of 2017 H1. The sections included questions on the firm's platform choices, its ratings of those platforms, functionality used and why, data on switching and charges, and use of discretionary fund managers through platforms. The watchdog asked advisers to rank how satisfactory each platform's functionality is, such as risk profilers, retirement modelling, capital gains tax calculators and more. The regula...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

How considering vegetable peelers can inform your product design

How considering vegetable peelers can inform your product design

FCA released two reports to mark the third birthday of Consumer Duty

Alison Gay
clock 31 July 2026 • 4 min read
Andy Wealthall: Is there still a place for annual suitability reviews?

Andy Wealthall: Is there still a place for annual suitability reviews?

'We shouldn't solve one problem by creating another'

Andy Wealthall
clock 30 July 2026 • 4 min read
Why the smartest advisory firms are getting ahead of the FCA on non-financial misconduct

Why the smartest advisory firms are getting ahead of the FCA on non-financial misconduct

'September is a starting point, not the finish line'

Gemma McCall
clock 29 July 2026 • 5 min read