Consumers hit by Aviva re-platforming, rising care bills and a 'brewing pension crisis' for the self-employed - here's our weekly heads-up on the financial stories that may have caught your clients' attention over the weekend …
Shock to the system: Aviva customers count cost of web upgrade ‘shambles' Aviva's recent technical upgrades have not just affected financial advisers, according to this Sunday Times article, which claims "thousands" of customers have been left suffering "huge problems" with their investments, including delays in pension payments, incorrect tax relief being applied and limited online access. Many advisers will already be keenly aware the insurance giant has been going through a re-platforming exercise, moving some 200,000 customers with assets worth almost £20bn to a new FNZ-powered pla...
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