NS&I takes modernising step with new phone service for advisers

Previously, requests for information were only available by post and could take as long as two or three weeks. NS&I said the information would be available almost instantly now following feedback from advisers highlighting the need to make the savings organisation easier to work with. The new NS&I Adviser Helpline will offer client information, including balance and valuations, annual and ad-hoc statements, maturity dates, transaction information, and other account details. The savings organisation revealed it also had plans to launch a similar online service later in 2018. Spring Bud...