Advisers must prioritise GDPR staff training, warns Intelliflo

E-learning an option

Hannah Godfrey
clock • 2 min read

Training staff ahead of the implementation of the General Data Protection Regulation (GDPR) on 25 May should be a top priority, according to a working group set up by Intelliflo to address its implications.

The working group said training staff could help to avoid mishaps and mitigate the risks of expensive data breach claims. Of the 96 reprimands made publicly available by the Information Commissioner's Office (ICO) in 2017, 11 related directly to individuals who were working for firms. The offences covered unwarranted accessing of personal data and sending sensitive data to personal email accounts without reason. Proper staff training could have helped avoid such instances, concluded the working group, whose chairman, Intelliflo chief operating officer Rob Walton (pictured), added: "Ad...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Tackling the biggest challenge facing financial services in the UK

Tackling the biggest challenge facing financial services in the UK

'Trust in financial services is slipping'

Professional Adviser
clock 04 March 2026 • 4 min read
'No news is good news': Spring Statement stability welcomed

'No news is good news': Spring Statement stability welcomed

‘This was a low-key event, especially for pensions’

Jenna Brown
clock 03 March 2026 • 4 min read
FCA opens targeted support authorisation gateway

FCA opens targeted support authorisation gateway

Firms can now apply for permission to provide targeted support

Isabel Baxter
clock 02 March 2026 • 2 min read