Advisers must prioritise GDPR staff training, warns Intelliflo

E-learning an option

Hannah Godfrey
clock • 2 min read

Training staff ahead of the implementation of the General Data Protection Regulation (GDPR) on 25 May should be a top priority, according to a working group set up by Intelliflo to address its implications.

The working group said training staff could help to avoid mishaps and mitigate the risks of expensive data breach claims. Of the 96 reprimands made publicly available by the Information Commissioner's Office (ICO) in 2017, 11 related directly to individuals who were working for firms. The offences covered unwarranted accessing of personal data and sending sensitive data to personal email accounts without reason. Proper staff training could have helped avoid such instances, concluded the working group, whose chairman, Intelliflo chief operating officer Rob Walton (pictured), added: "Ad...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

 Why ongoing advice matters when client confidence is low

Why ongoing advice matters when client confidence is low

'What clients value most from advisers is clear priorities, reassurance and practical help'

Sophie Hall
clock 19 May 2026 • 3 min read
Simplybiz academy to 'level the playing field' for smaller firms

Simplybiz academy to 'level the playing field' for smaller firms

Academy launched to help smaller firms grow organically

Sophia Panayi
clock 19 May 2026 • 4 min read
FSCS forecasts levy drop to £247m in 2026/27

FSCS forecasts levy drop to £247m in 2026/27

Compensation payments of £267m anticipated

Sophia Panayi
clock 18 May 2026 • 2 min read