Advisers must prioritise GDPR staff training, warns Intelliflo

E-learning an option

Hannah Godfrey
clock • 2 min read

Training staff ahead of the implementation of the General Data Protection Regulation (GDPR) on 25 May should be a top priority, according to a working group set up by Intelliflo to address its implications.

The working group said training staff could help to avoid mishaps and mitigate the risks of expensive data breach claims. Of the 96 reprimands made publicly available by the Information Commissioner's Office (ICO) in 2017, 11 related directly to individuals who were working for firms. The offences covered unwarranted accessing of personal data and sending sensitive data to personal email accounts without reason. Proper staff training could have helped avoid such instances, concluded the working group, whose chairman, Intelliflo chief operating officer Rob Walton (pictured), added: "Ad...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Why psychological factors are critical for targeted support's success

Why psychological factors are critical for targeted support's success

Hidden diversity within segments

Greg B Davies
clock 14 November 2025 • 4 min read
Pre-Budget panic has 'got worse' with the current government

Pre-Budget panic has 'got worse' with the current government

‘Over the years the rumours have become more sensational’

Isabel Baxter
clock 14 November 2025 • 2 min read
Women in Financial Advice Awards 2025: Best pictures from the night

Women in Financial Advice Awards 2025: Best pictures from the night

Celebrating the best women in the industry

Professional Adviser
clock 14 November 2025 • 1 min read